● Participants choose the hearing officer(s)
● Participants are provided with an extensive roster of distinguished hearing officers
● Choose a single hearing officer or a panel of three
● Adjunct hearing officers available for specialty cases
● Participants choose the type of process and set the parameters
● Hearings are held in convenient geographic locations and/or via teleconference
● Teleconferencing is available for portions of a case or all aspects of a case
● Participants choose the timeframe
● Participants are able to realize results in less time, at less cost to them.
● Participants are afforded every assurance of impartial decision-makers on their case
● Ex parte communication is prevented
● Participants may choose to have the proceedings recorded either electronically or by a stenographer
● Participants may choose to have the final decision in their case presented in a written opinion
● Clerical issues, such as scheduling, are handled by an Attorney Case Manager who can provide superior assistance to hearing officers